Privacy Policy
Last updated: Oct, 2025
1. Introduction
Welcome to Big Country Roll Off & Landscape LLC (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide through our website bigcountryrolloff.com (the “Site”) and through our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: name, address, phone number, email address, billing address, property address, project details you provide.
Usage Data / Technical Information: IP address, browser type, device type, operating system, pages visited, time spent, referring URLs, click paths.
Cookies and Tracking Technologies: cookies, web beacons, pixels, local storage, and similar technologies to enhance the Site, remember your preferences, and measure usage.
3. How We Use Your Information
We use your information for purposes including:
To provide, maintain, and improve our services.
To respond to your inquiries, quotes, or service requests.
To send you estimates, invoices, and service updates.
To send marketing communications, only if you consent or as permitted by law.
To analyze usage, monitor performance, conduct research, and improve user experience.
To protect the security and integrity of our systems.
4. Legal Basis for Processing (if applicable under law such as CCPA/CPRA or other applicable privacy laws)
Where applicable, we rely on:
Consent: where you give us permission (e.g. for marketing emails).
Performance of contract: for work you request us to perform.
Legitimate interests: for internal business operations, improving our services, security.
Legal obligations: to comply with law, regulations, judicial proceedings.
5. Disclosure of Your Information
We may share your information with:
Service Providers / Contractors: third parties who help us perform work (e.g. subcontractors, vendors).
Legal Authorities / Law Enforcement: in response to lawful requests or to protect rights, safety, or property.
Business Transfers: in connection with a merger, acquisition, or sale of assets (with data protection measures).
We will not sell your personal data to third parties.
6. Cookies, Tracking & Similar Technologies
We and our service providers may use cookies and similar tools to:
Recognize you and your device on future visits.
Remember your preferences.
Provide personalized content.
Analyze usage and traffic patterns.
You can disable cookies in your browser settings. Be aware, disabling cookies may reduce functionality of our Site.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no system is completely secure, so we cannot guarantee perfect security.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes stated in this policy, or as required by law. Once no longer needed, we will delete, anonymize, or securely store it.
9. Your Rights (depending on jurisdiction like California / CCPA / CPRA or other applicable local laws)
You may have the right to:
Request access to your personal data.
Request correction or deletion of your personal data.
Opt-out of the sale or sharing of personal data (if applicable).
Request that we limit processing of your data.
Request data portability.
Withdraw consent (where processing is based on consent).
To exercise these rights, please contact us using the contact information below.
10. International Transfers
If your information is transferred outside your jurisdiction (e.g. to servers in other states or countries), we ensure adequate safeguards are in place (e.g. contractual protections).
11. Children’s Privacy
Our services are not directed to children under 13 (or the minimum age required). We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may modify this policy from time to time. Changes will be reflected by updating the “Last updated” date and posting the revised version on our Site. Continued use after changes constitutes acceptance.
13. Contact Us
If you have questions or requests regarding this Privacy Policy, contact:
Big Country Roll Off & Landscape LLC
Address: 8557 Aqueduct Ave, North Hills, CA 91343
Email: bcrl9454@gmail.com
Phone: (747) 201-1201